Frequently Asked Questions

Questions that are typically asked by our customers

26 articles in this collection
Written by Sharlah

Two Factor Authentication Apps in ProWorkflow

Written by Sharlah
Updated yesterday

Dark Mode

How to change your profile to dark mode

Written by Sharlah
Updated over a week ago

How do I add a task in between other tasks?

This article shows you how to add tasks in between other tasks

Written by Sharlah
Updated over a week ago

How do I add a subtask?

This article shows you how to create a subtask or sub subtask

Written by Sharlah
Updated over a week ago

How do I access the Client Area?

I need to make a payment or update my billing details.

Written by Sharlah
Updated over a week ago

How do I connect ProWorkflow to Zapier?

This Article will explain to you how to connect ProWorkflow to Zapier

Written by Sharlah
Updated over a week ago

How do I change my login details?

Changing User Name and Password of your Account

Written by Sharlah
Updated over a week ago

How do I move Tasks from one Project to another?

If you have Projects that have now merged together, and you would like to move tasks to the new Project, then follow these steps.

Written by Sharlah
Updated over a week ago

Adjust your Time for Daylight Savings

Daylight Saving Time

Written by Sharlah
Updated over a week ago

How do I add more Staff licenses?

Written by Sharlah
Updated over a week ago

Why can't I see all Projects?

Written by Sharlah
Updated over a week ago

How do I add a Contact to an existing Project?

This Article shows you how to add Contacts (Staff, Clients and Contractors) to an existing Project

Written by Sharlah
Updated over a week ago

Problems logging in

Why can't I log in?

Written by Sharlah
Updated over a week ago

How do I reactivate a Completed Project?

Reactivating a Project from Project Archive

Written by Sharlah
Updated over a week ago

How do I restore a deleted Project?

Restoring a Deleted Project

Written by Sharlah
Updated over a week ago

How to use the search function

Use the "Search" feature to look for projects; tasks and contacts

Written by Sharlah
Updated over a week ago

What Language is ProWorkflow available in?

The language that ProWorkflow is available in

Written by Sharlah
Updated over a week ago

How to restore Archived Tasks

Find and restore a deleted or archived Tasks

Written by Sharlah
Updated over a week ago

How to restore Archived Projects

Find and restore deleted or archived Projects

Written by Sharlah
Updated over a week ago

Can I add time on behalf of my Staff in the Timesheet Page?

This article shows you how to add time spent on behalf of your staff member

Written by Sharlah
Updated over a week ago

Pricing

How much does ProWorkflow cost?

A breakdown of how much ProWorkflow costs and its pricing structure

Written by Sharlah
Updated over a week ago

Discounts for Non-Profit or Educational Institutes

Promotion or discounts for Non-Profit or Educational Institutes

Written by Sharlah
Updated over a week ago

Account setup and cancellation

How to find your API key?

You can find this from your Client Area page

Written by Sharlah
Updated over a week ago

Adding Staff Licenses to your ProWorkflow Account

adding staff users to your account

Written by Sharlah
Updated over a week ago

Removing Users

Remove or downgrade number of staff users

Written by Sharlah
Updated over a week ago

Cancelling your ProWorkflow Account

Cancelling, stopping or leaving ProWorkflow

Written by Sharlah
Updated over a week ago