How to Delete a Staff Contact

To delete a Staff Contact, navigate to your Staff page, tick the box next to the contact or Contacts you wish to delete, and then select "Delete" in the actions bar:

You can also click "Delete Contact" when viewing any Contact's Contact card:

You will then be presented with a box asking if you are sure you wish to delete the Contact. There is also an option here to "Show user's historic data in reports" - if you wish to still be able to report on this user's work after you have deleted them, ensure this box remains ticked. When you are ready, click "Delete" to delete the contact:

After you delete a Staff Contact, the license associated to that account stays on your account as an available license. You can then use this to create a new Staff user without adding an additional license to your account.

If you wish to remove the Staff license from your account after you have deleted the Staff Contact, please send an email to subscriptions@proworkflow.com requesting that we remove the license from your account. Please note that this request must come from an Admin on the account.

For information on restoring deleted Staff Contacts, please see this help article.