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How to hide cost rates and margin from staff

Use the Sensitive Business Info and Sensitive Business Cost Rates permissions to control who sees financials, cost rates, profit and margin.

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Written by Vishal Nath

Cost rates, profit and margin are some of the most sensitive numbers in your business. ProWorkflow lets you decide exactly who can see them, using two permissions on each staff role.

The two permissions

Permission

What it shows

Sensitive Business Info

All financial ($) fields on projects and items, such as rates, estimates, spent, invoiced and work in progress. It also lets the user add, edit or delete Products + Services and Hourly Rates.

Sensitive Business Cost Rates

Staff and internal cost rates, and the values worked out from them: cost totals, profit and margin. On its own it does not give broader financial access.

Most teams use them in three combinations:

Who

Sensitive Business Info

Sensitive Business Cost Rates

What they see

Owners, finance, directors

On

On

Everything, including cost rates, profit and margin

Project managers, account managers

On

Off

Charge-out rates, estimates, spent and invoiced, but not what staff cost or the margin

Team members

Off

Off

Their tasks and time, with no dollar values

How to set it up

  1. Go to Settings > Roles & Permissions and stay on the Staff tab.

  2. Select the role you want to change, for example Project Manager or Team Member.

  3. Under High Work Access, tick or untick Sensitive Business Info and Sensitive Business Cost Rates in the View column.

  4. Click Save. The change applies to everyone with that role.

Open Definitions on the right of the Roles & Permissions screen to see what every permission does.

Good to know

  • Sensitive Business Cost Rates does not give broader financial access on its own. Pair it with Sensitive Business Info for anyone who should work with project financials and also see internal costs.

  • Hourly Rates and Products + Services can only be added, edited or deleted by users with Sensitive Business Info, so turning it off also stops people changing your rates.

  • Changes apply to every user with that role. To give one person different access, create a new role for them.

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