Troubleshooting
| Standard | Professional | Advanced | |
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This page covers common questions and troubleshooting issues for the ProWorkflow iPhone App. If you can't find an answer here then please get in touch and our support team will be able to help.
Requirements
In order to use the ProWorkflow iPhone app you need:
- A ProWorkflow subscription or trial account (Professional plan only at this time)
- Staff Access (Client and Contractors are not currently supported)
- iPhone or iPod Touch running OS 3.0 or later
- Internet Connectivity (3G, GPRS or Wi-Fi)
Problems logging in
- Check the compatibility requirements listed above
- Make sure you have an internet connection
- Check your details, especially the URL (refer to this article)
Crashes or Lock ups
- Turn your iPhone on and off
- Reinstall the App
- Contact us with details of the problem
